YRV Work
ProjectsFreelancersHow it worksFees
PTESENFR
Sign inCreate account
ProjectsFreelancersHow it worksFeesSign inCreate account
YRV Work · Legal

Payments, Refunds and Disputes Policy

Last updated: 08/09/2026 03:12 · America/Sao_Paulo

Project funding

Where the flow requires advance payment, the client funds the agreed amount through the configured payment provider. The platform records that amount as protected until the release stage.

Release to the freelancer

Release depends on contract status, delivery, approval and the absence of an open dispute. YRV Work may charge the commission displayed during hiring.

Disputes

While a dispute is open, release related to the project is blocked to allow review. The parties must provide accurate and sufficient information for mediation.

Refunds

Where applicable, refunds are processed through the same payment method or provider and are subject to that provider's technical timelines and rules. Third-party fees may receive separate treatment under applicable law and terms.

Custody notice

The platform's payment-protection flow is an operational marketplace process and should not be interpreted as a bank account, investment or fiduciary escrow service.

Third-party processing

Payments may be processed by Stripe and, where applicable, Stripe Connect. YRV Work may use a platform charge followed by a later transfer to the professional. Full card details remain in the payment provider's environment and are not stored by the application.

Platform fee, taxes and payout

The platform fee is disclosed in the hiring or proposal flow. Each user remains responsible for applicable taxes, invoices and professional obligations. Balance availability, account verification, currency conversion and bank-transfer timing may depend on the provider and country.

Approval, dispute, refund and chargeback

Approval of a delivery may authorize transfer under the contract. An open dispute may block release while records are reviewed. Refunds and reversals are processed according to transaction status, provider rules and applicable law. Chargebacks initiated with a card issuer may require evidence and can affect balances, transfers or the project's financial outcome.

Not a financial institution

YRV Work does not present itself as a bank, investment wallet or credit institution. Marketplace payment protection describes a contractual and technical flow subject to the payment provider actually configured.

Questions about this document?work@yrvdesign.com
YRV Work

Hire, work and pay with a protected workflow, reputation and mediation.

MarketplaceProjectsTalentFees
TrustHow it worksPayments and refundsData protection
LegalPrivacy PolicyCookie PolicyTerms of ServiceLegal Notice
YRV Designyrvdesign.comwork@yrvdesign.comFotografia: Pexels · licença comercial
© 2026 YRV Work
PrivacyCookiesTerms
Sua privacidade, sua escolha

Usamos cookies essenciais para segurança, sessão e idioma. Recursos opcionais só são ativados com a sua autorização.

Privacy

Preferências de cookies

Você podand thelterar esta escolha a qualquer momento. Essential cookies permanecem ativos porque são necessários para autenticação e segurança.

EssenciaisSessão, CSRF, idioma e segurança.
Semprand thetivos

Veja os detalhes na Cookie Policy e na Privacy Policy.